Have you ever been in the middle of a laundry cycle when your LG Washer suddenly flashed a ‘UE’ error code?
If so, don’t worry! In this article, we’re here to help you find out what this error code means and how to fix it.
With LG Washers, ‘UE’ is a trouble code that signifies an ‘Unbalanced Error’. This warning indicates that the washing machine is having difficulty balancing the load during the spin cycle.
Understanding the common causes of the UE error is key to diagnosing and fixing the issue. The main triggers for this error include:
- Imbalanced load: One of the most common causes of a UE error is an imbalanced load. This typically happens when you’re washing heavy items, like comforters or jeans, with lighter ones.
- Inappropriate washer leveling: Another common issue that can trigger a UE error is improper leveling of the washer. If the washer isn’t leveled correctly, it can struggle to balance the load and result in an error.
- Technical malfunctions: Sometimes, it’s not about the load or the leveling, but a mechanical issue. Faulty components, such as the control board, rotor, or hall sensor, can also lead to a UE error.
Here, we provide you with a detailed guide to help you fix the UE error code:
Balance the load
The UE error code is a signal that the load within your LG washing machine is not balanced. The weight of your laundry is being distributed unevenly within the drum, and your machine is having trouble spinning. It’s a common issue and often easy to fix. Here’s a more detailed guide to rebalancing the load:
When the UE error code appears on your LG washer, the first thing to do is pause the washing machine by pressing the ‘Start/Pause’ button. The drum will stop spinning, allowing you to address the problem.
Next, open the door of the washing machine. And now, you need to redistribute the clothes inside the drum. Reach inside and move your laundry around.
In the process, you try to spread the clothes evenly around the drum. Additionally, if you’re washing a large item like a comforter or a blanket, it might help to fluff it out so it spreads more evenly around the drum.
Once you’re satisfied that the load is more balanced, close the washing machine door.
After that, continue the washing cycle by pressing the ‘Start/Pause button again.
In the process, you follow the washer for a few minutes to see if the UE error reappears. If it doesn’t, you’ve successfully rebalanced the load. If it does, you may need to repeat these steps, or there may be another issue causing the problem.
Inspect the washer legs
An LG washing machine that isn’t level can also cause a UE error code. When your washer isn’t sitting level on the floor, the drum can’t spin evenly, causing an imbalance. Here’s a more detailed guide to checking and adjusting the washer’s legs:
You’ll need a bubble-level device for this task. This tool will help you accurately measure whether your washing machine is level or not.
In detail, you place the bubble-level device on the top of your washing machine, first side to side, and then front to back.
Next, check the bubble in the middle of the level. If it’s centered, your machine is level in that direction. If the bubble is off to one side, your machine isn’t level.
So, if your washer isn’t level, you’ll need to adjust the legs. Each leg can be turned clockwise or counterclockwise to adjust its height. You might need a wrench or pliers to do this if the legs are stiff.
In the process, you can start with the leg that needs the most adjustment. Turn it slowly, checking the level after each adjustment.
Once you’ve adjusted all the legs as necessary, use the bubble level device again to check that the washer is now level both side to side and front to back.
If the washer is still not level, you might need to check the flooring under the washer. If the floor itself is not level, you may need to use rubber pads or shims under the legs to achieve a level position.
Reset the washing machine
Just like restarting a computer can often fix minor software glitches So, resetting your LG washing machine can also resolve the UE error code. Here’s how to do it:
To start, locate the power cord of your washing machine. This should be at the back of your machine, probably towards the bottom.
Once you’ve found the power cord, follow it to the wall and unplug it from the power outlet.
After that, you wait for about 5 to 10 minutes. This waiting period is crucial as it allows time for the washer’s internal sensors to reset.
Next, plug your washing machine back into the power outlet. Make sure the plug is secure and fully inserted into the outlet.
Now, try running a new wash cycle. Watch closely to see if the UE error code appears again. If it doesn’t, the problem was likely a minor glitch that has been resolved by resetting the washer.
Inspect the rotor mounting nut
Another possible cause of the UE error code is the rotor mounting nut. If this nut is loose, it could cause the drum to spin unevenly, leading to the UE error code. Here’s a detailed guide to checking and tightening the rotor mounting nut:
First, make sure to unplug your washer from the power outlet. Safety first!
To access the rotor, you’ll need to remove the back panel of your washer. In the process, you’ll need a screwdriver. Keep track of where each screw goes so you can reassemble the panel correctly later.
Once you’ve removed the back panel, you should be able to see the rotor. It’s a large circular part attached to the drum of your washer. In the center of the rotor, there should be a mounting nut.
So, you use a wrench to check the tightness of this nut. If it’s loose, tighten it. If it’s severely loose, this could well be the cause of your UE error code.
Additionally, if the mounting nut is worn out, stripped, or corroded, it may need to be replaced. You can buy replacement parts from an appliance parts retailer or online. And when you buy, should remember to find one specifically designed for your model of LG washer.
After you’ve tightened or replaced the mounting nut, reattach the back panel of your washing machine. Next, plug your washer back in and try running a wash cycle to see if the UE error code is resolved.
Inspect the suspension rods
The suspension rods in your LG washer are designed to support the tub and balance the load during the spin cycle. If these rods are broken or worn out, they might be causing your washer to be off-balance, resulting in the UE error code. Here’s how to check them:
Before beginning, make sure to unplug your washer. This ensures your safety while working on the machine.
To access the suspension rods, you’ll need to remove the top panel of your washing machine. Afterward, you should see four suspension rods, one at each corner of the washer.
In the process, you need to check each rod closely. Normally, they should be securely attached at both ends, and they should not show any signs of damage or excessive wear. Also, should pay attention to the bushings at the ends of the rods. These bushings can wear out over time, leading to a less stable drum.
And if you notice any broken or worn suspension rods, they will need to be replaced.
Inspect the shock absorbers
Normally, your LG washer is also equipped with shock absorbers. These parts help to dampen the vibration of the washer, preventing excessive movement during the spin cycle. Here’s how to check your washer’s shock absorbers:
First, make sure your washing machine is unplugged before you start. Now, you’ll need to remove the front panel of your washing machine to access the shock absorbers. In detail, they are typically located near the bottom of the washer, attached to the drum and the frame of the machine.
In the process, you need to inspect each shock absorber carefully. And if you look for any signs of leaking fluid, which means the broken shock absorber. And now, it’s time to be replaced new ones.
Inspect the Hall sensor
The Hall sensor in your LG washer is a crucial component that monitors the motor’s speed and direction. If it’s not working correctly, it could be causing the UE error code to appear. Here’s a step-by-step guide on how to check the hall sensor:
Safety first! Always ensure that the washing machine is unplugged before starting any work.
In the next step, you’ll need to remove the back panel of your washer to access the Hall sensor. After you have successfully removed it, first you locate the rotor. Normally, the rotor is the large, round metal part that is responsible for turning the drum.
Next, you’ll need to remove the rotor to access the Hall sensor. In detail, it’s a small device fitted behind the rotor and connected to the washer’s wiring with a plug connector.
In the process, inspect the Hall sensor for any signs of damage. To test, you’ll need a multimeter. Next, you attach the probes of the multimeter to the terminals on the connector and check for resistance. You should refer to your washer’s manual for the correct resistance reading.
And if the Hall sensor appears burnt, discolored, or otherwise damaged, it’s likely that it needs to be replaced.
Replace the Control Board
If the control board is faulty, your machine may display the UE error code. Here’s a detailed, step-by-step guide to help you through the process:
First, always unplug your washer before starting any work on it. Next, you start by removing the top panel of your washer. You’ll likely need a screwdriver to remove the screws that hold the panel in place.
After that, you should see the control board. It’s typically located on the right side at the back and is easily identified by the numerous wires connected to it.
Before disconnecting any wires, it’s crucial to document how they are connected. Use your phone to take a clear photograph of the control board and wiring, or jot down a note detailing each wire’s connection.
Now it’s time to disconnect the wires. Be gentle, and make sure to pull on the plugs and not the wires themselves to avoid any damage.
With the wires disconnected, you can now remove the old control board. It will likely be attached with a few screws, so use your screwdriver to remove these.
Now, install the new control board. Position it correctly and secure it using the screws you removed earlier.
With the new control board securely in place, refer back to the picture or notes you took earlier. Carefully reconnect all the wires to their correct positions.
Once everything is connected, replace the top panel of your washer and secure it with the screws you removed at the start.
Finally, plug your washer back in. Run a small load or a rinse and spin cycle to test the new control board and ensure everything is working correctly.
Remember that, if you are not confident do all the above solutions on your own. So, we highly recommend that you need to seek a professional to fix it.
The UE error on an LG washer, indicating an imbalance in the drum, can be caused by various factors, from improper loading to technical glitches. Understanding these causes and solutions can help you keep your washer running efficiently, and expand its life and performance.
The UE code popping up on your washer at the cycle’s end suggests that your clothes are excessively damp. To resolve this, you should rearrange the clothes in the drum for optimal spinning. After that, shut the door and hit the start/pause button. You might need to wait a little before the washer start spinning again.
The most frequent explanation for your LG washing machine not draining or spinning appropriately can be traced back to an imbalanced load. When you wash a bulky or heavy item, it may accumulate on one side of the washing drum. This situation stops your LG washing machine from effectively draining or spinning, resulting in residual water.
Usually, substantial or oversized objects such as duvets and pillows, or even undersized loads. This can disrupt the balance of the washer. You might need to adjust the settings of the wash cycle or add/remove clothes to rectify this. For the top-loading washer, ensure that clothes aren’t twisted around the agitator, contributing to the imbalance.