A whirlpool washer stuck on sensing can be frustrating for homeowners who rely on their appliances for efficient and trouble-free laundry. This article will explore the common causes and provide a step-by-step guide to fixing the issue.
By understanding the potential causes and troubleshooting the problem, you can get your washer back up and running in no time. Let’s get started!
What does “sensing” mean?
In a whirlpool washer, normally, the sensing process is a crucial step in the washing cycle. The sensor helps detect the size and weight of the laundry load. Additionally, it also allows the washing machine to determine the appropriate water level, wash time, and agitation speed. This ensures optimal performance and energy efficiency.
In the sensing mode, the washer’s control board sends an electrical signal to the water level sensor. This sensor measures the air pressure in a pressure switch hose, which corresponds to the water level in the washing machine. Therefore, the control board adjusts the water intake and other parameters to suit the laundry load.
Common causes of a Whirlpool washer stuck on sensing
When your Whirlpool washer gets stuck on the sensing cycle, several issues could be causing this problem. You can check the following:
Blocked drain pump
A blocked drain pump is a common issue that can cause a Whirlpool washer to get stuck in the sensing phase. The drain pump is typically a crucial component in the washing machine. It is responsible for draining the used water from the washing machine during the spin cycle. When it becomes blocked, it can hinder the washer’s ability to drain the water. This also causes the sensing phase to be prolonged or stuck.
Faulty pressure switch hose
The next cause is the pressure switch hose. This is a vital component that connects the water level sensor to the tub. It transmits air pressure changes caused by water level fluctuations to the sensor. Also enabling the washing machine to determine the correct water level for the load. If the hose is damaged, obstructed, or kinked. This may lead to your washer having difficulty determining the appropriate water level. Moreover, making the sensing phase stuck.
Faulty lid switch
Another cause is the lid switch, which is a crucial safety to ensure the washer’s lid is securely closed before the cycle begins. It also helps prevent the washing machine from operating with an open lid. Therefore, if the lid switch is faulty or damaged, your washer may not recognize that the lid is closed. Additionally, also causes it to stall during the sensing phase.
Damaged water level sensor
Additionally, a damaged or malfunctioning water level sensor can significantly impact the washer’s ability to determine the correct water level for the load. This can cause the sensing phase to stall or become stuck.
Faulty drive motor
In the functioning of the washer, a faulty drive motor is another possible cause. Normally, It’s responsible for turning the drum during the wash and spin cycles. If the motor is damaged, it may not be able to generate enough power to rotate the drum. This could cause the washing machine to stall during the sensing phase.
Faulty shift actuator
Besides, another issue related to the shift actuator. Normally, this function will control the washer’s ability to switch between agitating and spinning modes. If the actuator is faulty, it may not be able to change modes correctly. This could cause the washer to stall during the sensing phase.
Clogged water inlet valve
Another potential issue may be related to a clogged water inlet valve. This function can restrict the flow of water into the washer. It could cause the sensing phase to become stuck or prolonged. This can be due to debris or mineral deposits obstructing the valve, preventing the washing machine from filling with water at the appropriate rate.
Load imbalance
Furthermore, an imbalanced load can also cause the washer to stall during the sensing phase. Because the machine struggles to determine the appropriate water level and other parameters. This is often due to uneven distribution of clothes within the drum or overloading the washer with too much laundry.
Control board malfunction
A malfunctioning control board can disrupt the communication between the washer’s components. This could lead to the sensing phase being stuck or prolonged. Additionally, the control board is the “brain” of the washing machine. It is responsible for coordinating and controlling all the various functions of the machine. So, if the control board is not functioning correctly, it can cause a variety of issues, including the washer getting stuck in the sensing phase.
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8 Solutions for Whirlpool Washer Issues
To resolve the issue of your Whirlpool washer getting stuck on the sensing cycle, we’ll provide some solutions below:
1. Check drain pump
When you inspect the drain pump, and recognize this component is blocked. Additionally, if you’re unable to clear the obstruction yourself. In this situation, you can consider seeking a professional technician to help.
Additionally, if you want to check it on your own, you could follow these steps:
First, unplug the washer from the power source for safety. Then, locate the drain pump, which is typically found near the bottom of the washer.
Next, check the drain pump and surrounding area for any visible debris or foreign objects that may be causing the blockage. This may include lint, hair, small clothing items, or other objects that could have been accidentally washed.
Additionally, carefully remove the drain pump cover or filter, if your washer has one. Be prepared for water to spill out, so have a towel or container ready to catch the water.
Inspect the interior of the drain pump for any obstructions that may not have been visible from the outside. Clear any debris or objects you find inside the pump.
Lastly, once you have cleared any blockages, reassemble the drain pump and reconnect the washer to the power source. Run a short cycle to ensure that the drain pump is now functioning properly and the washing machine is no longer stuck on sensing.
2. Clean pressure switch hose
To clean the pressure switch hose, we will provide detailed information to help you follow along:
Like the above steps, first, always unplug the washer from the power source to ensure safety. After that, open the washer’s control panel to access the components inside. The pressure switch hose is typically connected to the water level sensor. It is a small, round component with wires connected to it.
Next, gently remove the pressure switch hose from the water level sensor by pulling it off or using a pair of pliers if necessary. Be careful not to damage the hose or the sensor during the process.
If you look for any visible signs of damage, cracks, or leaks, consider replacing it with a new one.
Additionally, should flush the hose with water to remove any debris or obstructions. You can also use a long, flexible brush to clean the inside of the hose more thoroughly. If there is any stubborn debris, you can use a mixture of warm water and mild detergent to help loosen it.
Remember to ensure the hose is free from kinks or twists that may obstruct the air pressure flow. Straighten the hose if necessary.
After the hose is clean and free from obstructions, reconnect it to the water level sensor. Next, close the washer’s control panel and secure it in place. Also, reconnect the washer to the power source.
Lastly, run a test cycle to ensure the issue is resolved and the washer operates properly. If the problem persists, consider consulting a professional technician for further diagnosis and repair.
3. Check lid switch
It is the same process when you clean the pressure switch hose. Thus, first, unplug the washer from the power source for safety. Next, should locate the lid switch, it typically found near the washer’s lid or door.
Afterward, you check if the lid switch is properly aligned with the lid or door. If you notice the switch is misaligned, adjust its position to ensure proper contact with the lid or door.
Lastly, should test the washer to see if the issue has been resolved. If the problem persists, consider replacing a new one.
4. Replace drive motor
When you inspect the drive motor and recognize that it is faulty. It is recommended to replace it with a new one to resolve the issue.
In detail, to check the drive motor, first, you should disconnect the washer from the power source for safety. Next, locate the drive motor, which is typically found near the bottom of the washer. After that, you should examine the motor for any visible damage or malfunction. Additionally, it is recommended to use a multimeter to test the motor’s functionality.
5. Replace shift actuator
To resolve a faulty shift actuator issue, first, locate the actuator and inspect it for any visible damage or malfunction. Normally, you could find it near the bottom of the washer, close to the transmission.
Moreover, it is recommended to use a multimeter to test the actuator and determine if it is functioning correctly. Thus, if the actuator is found to be faulty, replace it with a new one to restore proper operation.
6. Balance the load
If you frequently experience load imbalances, try adjusting your laundry habits to prevent this issue. For example, avoid mixing heavy and lightweight items in the same load. Because this can cause an uneven distribution of weight in the drum. Instead, separate your laundry into smaller, more balanced loads for better performance.
7. Replace Control board
If you suspect a control board malfunction, it’s best to consult a professional technician. They will have the necessary tools and expertise to diagnose and repair the issue. This might include replacing the control board or reprogramming the washer’s software.
8. Reset the washer
Resetting the washing machine is a simple and non-invasive process, so it’s always worth trying if you experience any issues with your appliance. Sometimes, it can yield results that may surprise you.
First, should turn off the washer using the power button or switch, if available, on your specific model. Next, carefully unplug the washer from the power outlet. Afterward, give the washer at least one minute to fully reset its internal components and clear any minor software glitches.
After waiting for a minute, plug the washer back into the power outlet, making sure the connection is secure. You continue to turn on the washer using the power button or switch.
In the next step, should select a short or quick wash cycle and start the washing machine. Allow the cycle to run to completion and observe the washer’s performance.
If the washing machine operates normally after the reset, the control board was likely experiencing a minor software glitch that has now been resolved. However, if the issue persists, it may indicate a more serious problem that requires further troubleshooting or professional assistance.
Prevent tips
To avoid Whirlpool washer sensing mode problems. in the future, follow these tips:
- Regularly inspect and clean the drain pump to remove debris or foreign objects.
- Ensure the pressure switch hose is free from obstructions and kinks.
- Avoid overloading the washer and distribute laundry evenly within the drum.
- Check the lid switch for any signs of wear or damage and replace it if necessary.
- Perform routine maintenance on the water level sensor and other components as per the manufacturer’s guidelines.
- If you suspect a control board issue, consult a professional technician for assistance.
Conclusion
A whirlpool washer stuck on sensing can be caused by various factors, such as a faulty lid switch, blocked drain pump, or imbalanced load. By following the step-by-step guide provided in this article. So, you can identify the root cause of the issue and take appropriate action to resolve it. Regular maintenance and proper use of your washer can help prevent this issue from occurring in the future.
FAQs
The sensing phase in a Whirlpool washer generally lasts for a couple of minutes. However, this duration may vary depending on factors such as the size and weight of the laundry load, as well as the specific model of the machine.
Various signs can point to a faulty control board in a front-load washing machine, such as the washer not initiating, filling with water, spinning, or draining properly.
In many cases, the issue can be resolved through simple troubleshooting steps, as outlined in this article. However, if the problem persists or you are unsure about any of the steps, it is advisable to consult a professional technician.
